Vintage Car Parts Retailer

Approach / Work done

The classic car parts retailer faced significant challenges with their existing custom e-commerce solution. Key issues included an inefficient user experience, complications in order processing, and difficulties integrating with their ERP system for real-time updates on catalog, stock availability, and pricing.

To address these problems, a comprehensive re-platforming solution was proposed and implemented. The existing website was migrated to BigCommerce, a leading e-commerce platform known for its user-friendly interface and robust features. This move aimed to streamline the online shopping process and enhance overall customer experience.

A critical component of the solution was the full integration with the client’s Acumatica ERP system. This integration involved a complex data import process to ensure seamless transfer of existing information, maintaining historical accuracy. The new setup enables real-time synchronization of catalog updates, stock availability, and pricing information between the e-commerce platform and the ERP system.

Custom features were developed to enrich the user experience, including a Product Fitment tool and a My Garage section. These additions were designed to cater specifically to the needs of classic car enthusiasts, allowing for more precise part selection based on vehicle specifications.

Project Results

The project was completed within the agreed timeframe and budget, providing a cost-effective solution that streamlined online operations and improved overall functionality. The new website offers an enhanced, user-friendly shopping experience with custom features tailored for automotive enthusiasts. Seamless integration with the client’s ERP system now ensures real-time updates for catalog, stock, and pricing information.

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