A leading toy and game distributor was facing operational challenges due to the limitations of their existing Magento platform. With a multi-warehouse setup and complex B2B pricing structures, their system lacked the flexibility to support restricted catalog access and dynamic contract pricing. These limitations hindered efficient inventory management and customer service. As the company’s business requirements evolved, it became clear that a full platform replacement - not incremental fixes - was essential to support long-term growth.
Industrial Supply
#B2B #Business Analysis #Development #UI/UX #QA #Retail & Consumer Goods
To address the client’s challenges, we developed a custom composable application using BigCommerce Catalyst, designed to integrate tightly with the Sage X3 ERP system. This approach allowed for seamless communication between the e-commerce front-end and back-office systems, forming a centralized and scalable operational foundation.
The newly implemented solution delivered a user-friendly, high-performance B2B platform that transformed the client’s digital operations. Key functionality included automated order splitting, live inventory visibility across multiple warehouses, and dynamic contract pricing. The system eliminated the need for several costly third-party tools, such as Boomi and external dev retainers, consolidating all business operations within Sage X3 while ensuring full compatibility with the BigCommerce front-end.