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A leading toy & game distributor was experiencing significant challenges with their existing Magento platform. The company's multi-warehouse operations demanded sophisticated solutions for contract pricing and restricted catalog access, but the current system couldn't deliver. These limitations were impacting their ability to serve customers efficiently and manage inventory across multiple locations. With growing business needs and increasingly complex B2B requirements, the company recognized that a complete platform replacement was necessary rather than attempting further modifications to their problematic Magento implementation.
Industrial Supply
#Business Analysis #Development #UI/UX #QA
Our team approached this challenge by developing a custom composable application built on BigCommerce Catalyst, strategically integrated with Sage X3 ERP to create a centralized management system. This integration established seamless data flow between the e-commerce frontend and back-office operations. We collaborated closely with Board Game Distributor to thoroughly understand their unique business requirements, focusing particularly on their complex pricing models and multi-warehouse inventory needs. Our approach prioritized creating a solution that would not only address current pain points but also support future growth. The development process involved extensive data migration planning to ensure all product information, customer accounts, pricing rules, and historical data transferred correctly to the new platform. Throughout implementation, we maintained continuous communication with the client, providing regular progress updates and incorporating feedback to refine the solution.
We successfully delivered a high-performance, user-friendly B2B commerce platform that transformed Board Game Distributor's digital operations. The new solution featured automated order splitting functionality, real-time inventory synchronization across warehouses, and sophisticated contract pricing capabilities. This comprehensive system replaced their problematic Magento platform along with several costly additional tools including Boomi and various dev retainers that were previously required to maintain operations. A key achievement was centralizing all operations within the Sage X3 ERP system while maintaining seamless integration with the BigCommerce frontend.
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