Gem Shopping Network

Approach / Work done

The client sought an objective evaluation of their platform and development workflows following a disappointing agency engagement. A combined technical and business process audit was conducted to provide transparency, actionable insights, and a foundation for informed decision-making.

What We Delivered:

• Reviewed the Magento codebase and infrastructure from top to bottom, checking for code quality, structure, and how well it followed Magento standards.
• Held working sessions with the CTO, marketing, and development teams to get a real sense of business needs, priorities, and pain points.
• Flagged major issues from the earlier agency’s approach - like the client not being able to see their own backlog, unclear timelines, too much time spent on coordination, and limited insight into what was actually happening in the code.
• Looked at how work was being managed and where the budget was going. The main problem wasn’t overspending -  it was a lack of structure and direction.

Project Results

Our team performed a full audit of the Magento codebase and delivered a detailed report outlining the platform’s current technical state. The documentation included proposed next steps and high-level cost estimates, equipping the client’s management team with the clarity needed to make informed decisions about their digital roadmap. The result was a clearer path forward, grounded in technical understanding and aligned with the client’s strategic priorities.