Blog

What happens after the handshake? For B2B buyers, the signed contract isn't the finish line, but the point when the real pressure starts. Onboarding is where confidence is either built or broken. We look at what causes most B2B onboarding to fail and how to design an approach that supports buyers through complexity.

B2B ecommerce in 2026 reaches far beyond the buy button. This article looks at how buying, fulfillment, payments, and data now work together and why small gaps after checkout matter more than ever.

Many manufacturers begin digital transformation with strong momentum, only to watch progress fade as data issues, integrations, and unclear ownership surface. This article breaks down why initiatives stall and how teams can regain steady forward movement.

This article explains why close teamwork between Business Analysts and UX Designers matters most at the early stage of a project and guides better product decisions before development begins. Written by our solutions architect, it offers a practical view of what both roles need from each other to set a project on the right path.

Agentic AI can make decisions on its own, which creates possibilities that older automation never offered. It also introduces behavior that traditional risk models can’t reliably predict. This article explains why long-standing oversight methods lead to failure and outlines practical steps companies can take to keep autonomous systems safe, accountable, and aligned with business goals.

Comparison of Gartner's 2024 and 2025 Digital Commerce reports: platform comparisons, 2025 trend highlights, and overview of the current market state.

Part of the 'Future of Distribution 2035' insight series based on MDM & Infor research. This article explores the ‘human-first’ futures where success comes not from speed and automation, but from trust, relationships, and local resilience.

Part of the 'Future of Distribution 2035' insight series based on MDM & Infor research. This article looks at a technology-first future, where automation and digital tools reshape how distributors compete and deliver value.

B2B commerce teams often rush into MVPs to move fast. But is 'starting small' always the right call? This article discovers when MVPs make sense, when they don’t, and what to build instead.

Most B2B and manufacturing leaders say they’re 'digitally ready,' but the numbers, and the results, tell a different story. This article explores the real meaning of readiness in the age of AI and digital commerce, why technology alone isn’t enough, and how companies like Howard Elliott turned preparation into measurable performance.

Quick fixes help B2B companies move fast, but over time they pile up into technical debt that slows delivery, raises costs, and stalls growth. This article explores how debt builds inside commerce platforms, the hidden toll it takes on teams, and what leading companies are doing to turn it into a growth strategy.

Automation made B2B more efficient, but it stops at fixed rules. Agentic AI learns, adapts, and makes its own decisions, giving sales and marketing teams a way to personalize at scale and react in real time. This article explains the shift, with case studies, risks, and signs your company is ready.