Sanborn

Approach / Work done

Sanborn required a streamlined online experience for its global distribution and service network, with a particular focus on simplifying the identification and ordering of compatible replacement parts. Additionally, the platform needed to support scalable B2B capabilities, all within strict budgetary and timeline constraints.

What We Delivered:

• Developed an interactive parts diagram on the product detail page, allowing users to visually identify and add parts to the cart with precision and ease.
• Connected the e-commerce platform with a mobile application used by service technicians in the field, enabling efficient on-the-go ordering and parts lookup.
• Deployed BigCommerce as the foundation, using a marketplace theme and tailoring the interface to match the client’s brand and functional requirements.
• Delivered a future-proof architecture that supports business growth, allowing for expansion of B2B features without requiring a full replatform.
• Successfully completed the project within the client’s defined budget and timeline, meeting all business and technical goals.

‍

Project Results

The resulting solution delivered a fully functional, BigCommerce-based eCommerce application aligned with the client’s strategic and operational needs. The intuitive parts diagram and mobile integration significantly improved the user experience for technicians and distributors, simplifying the parts ordering process. The scalable design positioned the company for future digital expansion, while maintaining operational efficiency today. The client reported strong satisfaction with the outcome, and early user feedback has been overwhelmingly positive.