Portfolio

Gourmet Food & Gifts

E-commerce upgrade for specialty food retailer improved shopping experience with enhanced functionality, streamlined operations and integrated systems.

Project Overview

Based in Alabama, this enterprise is the state’s largest artisanal candy manufacturer, specializing in premium pecan products and handmade gourmet confections. Their vertically integrated business model - spanning from nut gathering to final packaging - ensures full control over product quality. With a diverse product offering and strong regional presence, the company sets a high standard in the pecan and specialty candy industry. The client’s legacy e-commerce system was outdated and limited in functionality, particularly in areas critical to marketing and online sales. These constraints reduced the business’s ability to adapt to consumer expectations and capitalize on digital growth opportunities.

Industry

Food & Beverage

Date

February 12, 2024

Services

#Development #Integration #UI/UX Design #QA #Food & Beverage

Approach / Work done

To address the client’s limitations and prepare the business for long-term growth, we implemented a comprehensive solution using BigCommerce. The new system was designed to support both operational efficiency and customer-facing enhancements.

What We Delivered:
  • Migrated the e-commerce operations to BigCommerce, creating a scalable and modern platform that supports business expansion.
  • Enhanced native features to allow customers to send gifts to multiple recipients, supporting the company’s strong positioning in the gift-giving market.
  • Enabled real-time synchronization of inventory, product data, orders, and customer records via ApiWorx, streamlining operations and reducing manual effort.
  • Integrated Addrexx to support complex shipping scenarios and improve address accuracy, enhancing fulfillment reliability.
  • Implemented Avalara AvaTax for precise real-time tax calculations, ensuring seamless compliance with regional tax regulations.

Project Results

The e-commerce platform migration to BigCommerce successfully addressed the client’s key objectives. The new system supports essential functionalities like gift options and multiple shipments. Integrations with Addrexx and Avalara AvaTax improved shipping and tax calculations. These enhancements have streamlined operations and improved the customer experience.
"Beco's market entry strategy was spot on. Their meticulous research and customized approach helped us confidently expand into new markets. Their guidance saved us from costly mistakes and ensured a successful global launch."
David Chen

Director of International Expansion at Globe Services Ltd.

"Working with Beco was an absolute pleasure. Their operational efficiency recommendations streamlined our processes, saving us time and resources. Our fulfillment speed has never been faster, and our customers are noticing the difference."
Sarah Thompson

COO of RetailXpress

"Beco's financial restructuring expertise was exactly what our company needed. They identified areas for improvement we hadn't even considered. Their solutions transformed our financial landscape, driving significant cost savings and improved profitability."
Emily Martinez

CFO of Manufacturing Dynamics Ltd

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