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Pewter Products Manufacturer

Vermont-based artisan pewter maker transitions to BigCommerce, integrating custom engraving and gift card features for enhanced online shopping experience.

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Project Overview

The Vermont-based company specializes in handcrafted pewter products, including ornaments, jewelry, kitchenware, and home goods. Their business model centers on creating finely crafted, durable heirlooms using traditional metalworking techniques. All items are handmade by local artisans in Middlebury, Vermont, emphasizing authentic craftsmanship and a human-centered approach in an era of mass production.

Industry

Home Improvement

Date

February 12, 2024

Services

#Development #Integration #UI/UX Design #QA

Approach / Work done

Danforth Pewter faced a critical challenge with the impending expiration of their Magento 2 license, necessitating a swift re-platforming to BigCommerce. The tight timeline demanded careful scoping and prioritization of customizations while maintaining functional parity and improving UI/UX, all while leveraging the BigCommerce management API for efficient data handling.

A significant hurdle was developing custom engraving functionality and integrating it with Acumatica, their third-party ERP system. This required extensive checkout customizations using the Checkout SDK to ensure proper ordering, stock management, and pricing flows. The team utilized AWS services to support the integration and enhance overall system performance.

Unexpectedly, the gift card functionality, initially outsourced to a third-party vendor, became a major obstacle when the client rejected the proposed solution. The development team pivoted quickly, creating a custom middleware hosted on AWS to connect the new BigCommerce site with the third-party system, enabling real-time data synchronization through the BigCommerce management API. This last-minute addition further compressed the already tight timeline.

Despite these challenges, the team successfully executed the re-platforming without compromising functionality.

Project Results

The project demonstrated the team’s ability to adapt to unforeseen challenges. We developed the engraving feature, integrating it seamlessly with the ERP using the Checkout SDK and BigCommerce management API. The custom middleware for gift cards, powered by AWS, ensured smooth operations. The result was an enhanced UI/UX, a streamlined customer experience, and a fully functional e-commerce platform that met all of Danforth Pewter’s unique requirements.

"Beco's market entry strategy was spot on. Their meticulous research and customized approach helped us confidently expand into new markets. Their guidance saved us from costly mistakes and ensured a successful global launch."
David Chen

Director of International Expansion at Globe Services Ltd.

"Working with Beco was an absolute pleasure. Their operational efficiency recommendations streamlined our processes, saving us time and resources. Our fulfillment speed has never been faster, and our customers are noticing the difference."
Sarah Thompson

COO of RetailXpress

"Beco's financial restructuring expertise was exactly what our company needed. They identified areas for improvement we hadn't even considered. Their solutions transformed our financial landscape, driving significant cost savings and improved profitability."
Emily Martinez

CFO of Manufacturing Dynamics Ltd

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