The client company needed a tailored B2B solution based on the BigCommerce platform to enhance the purchasing experience for their dealers. Before this solution, customers could only browse the catalog and manually place orders by calling in.
Key Features Implemented:
1) $5,000 Minimum First Order Requirement:
Implemented a minimum order requirement for new users without prior orders.
Users can browse the catalog and add items, but checkout is restricted for orders below $5,000.
A prominent message is displayed above disabled checkout buttons, ensuring visibility and consistency across all pages, including mobile.
2) Custom Product Calculator:
Introduced a feature enabling administrators to manage 6-10 customizable product families in BigCommerce.
Users can configure parameters, view estimated prices, and submit the form, generating a quote for the client’s company.
Leveraged the B2B “My Quote” feature, allowing users to modify quotes in the admin interface after submission, enhancing flexibility.
The implementation of these key features not only streamlined the ordering process for dealers elevating the overall customer experience. The client now offers a seamless B2B solution, specializing in heavy truck parts, allowing for efficient purchasing, customization, and quote management, aligning perfectly with their commitment to quality and customer satisfaction.
