Industry

Industrial Equipment

Engagement Model

Time & Material

Duration

5 Months

About The Client

The company is the leading supplier of Industrial, Safety & Rigging supplies to British Columbia's logging, mining, and construction industries. With locations in Campbell River, Chilliwack, Prince George, Surrey, Terrace, Vernon and Victoria, they are the top supplier of industrial supplies and equipment for many projects.

Approach / Work done

The company had a legacy B2B commerce portal that was unusable and did not provide the functionality requested by customers. We wanted a complete redesign on a modern platform capable of integrating with their back-end systems without requiring excessive maintenance.

The biggest technical challenge of the project was integrating with an obsolete ERP that held information about 200,000+ SKUs and had highly dynamic margin-based price rules.

We chose BigCommerce B2B Edition as the platform for the implementation and leveraged BigCommerce’s robust APIs for data synchronization between the systems (PIM, ERP).

The customer experience was tailored to provide different information depending on the customer group (guest, consumer, or B2B customer) and optimized for a convenient purchasing process.

Project Results

Successful launch of a B2B website with modern and convenient customer experience, replacing an obsolete platform.

We Also Built